Tools of Change for Publishing: Devices: May 2008

Devices: May 2008

Content Owners and Consumers Need Digital Quid Pro Quo

Mac Slocum
May 28, 2008 | Permalink | Comments (1) | Listen

Recent comments from Jeff Gaspin, president and chief operating officer of NBC Universal Television Group, illustrate the one-step-forward / one-step-back mindset plaguing mainstream media organizations.

First, the step forward:

On-demand viewing is a key component of the increase in viewers, Gaspin asserted. "I believe the ability for consumers to sample content elsewhere, whether it's VOD [video on demand], DVD or [online] streaming, helps build a new fan base. So when hit shows come back, I believe more people come back than in prior seasons. That has all contributed to growth in cable."

Using VOD and other technologies to increase awareness and woo viewers to an established platform -- such as a TV show -- is a progressive perspective. Incorporation of VOD and online access also builds good will with consumers because it works with their usage patterns, rather them forcing them into specific programming at specific times.

But then there's the step back:

"I think it's [VOD] a smart offering for the [cable] operators and for us," Gaspin said. "But a couple of things have to happen: Fast-forward has to be disabled, we have to have dynamic ad insertion, and we have to have legitimate measurement of the viewership."

Flexible advertising and reliable measurement tools are reasonable requests, but disabling the fast-forward button contradicts the consumer-friendly perspective in the first quote (hence, "step back"). Granted, the same article containing the Gaspin quotes also notes a VOD pilot program that disabled fast-forward and was still well received among consumers, but the overall inconsistency in these messages is what's troubling. Gaspin seems to understand the value of consumer empowerment to an extent, but the old command-and-control mindset creeps back in when it comes to the details.

That said, the success of digital efforts -- whether it's video-on-demand, online access, or distribution of free ebooks -- does require concessions from content owners and consumers. But these concessions need to be marked by consistency. If a content owner, such as NBC, wants to use VOD to drive viewers back to its primary platform, then the VOD material should have all the functionality consumers have grown to expect (i.e. keep your paws off my remote ... and my computer ... and my e-reader). But in exchange for easy access and availability, consumers shouldn't be offended by in-episode advertising, visible sponsorship branding, or requests for demographic data (with opt-out options, of course). Ultimately, a reasonable amount of quid pro quo -- defined by consistency -- allows both sides to take advantage of digital platforms.

Think Digital and Get Accessible for Free

Andrew Savikas
May 7, 2008 | Permalink | Comments (3) | Listen

Today brought news of the release of a "Save to Daisy" add-in for Microsoft Word, and while a new Word add-in wouldn't normally be news for publishers, there's a bit more to this story.

Among the benefits of distributing content digitally is that it ostensibly makes the content more accessible to alternate reading devices. It's not difficult to see how -- compared to a printed page -- text marked up for computers to read (think HTML) would be much easier for a computer to read to a human (like Braille readers or text-to-speech). Indeed, for some time now we've offered audio versions of many O'Reilly articles and blogs (including this one). But in reality, format diffusion and DRM has often frustrated accessibility efforts (and by extension, consumers).

The industry migration toward EPUB has the potential to address this -- any (non-DRM) EPUB file should in theory be readable by a variety of accessibility devices, with no added conversion cost or delay.

But first there's a shift that needs to happen, and that's a shift on the part of publishers from building books primarily intended to be consumed in print to building books that are intended to be consumed digitally. When we first learned of the "Export to EPUB" feature in InDesign, there was premature optimism internally that it was the answer to a lot of questions about how to present some of our most popular content in a more digital-friendly form. The reality though is that simply exporting EPUB from InDesign files designed for print created essentially useless output. Our contacts at Adobe helped clarify that a huge part of getting good EPUB out of InDesign is about designing the content with that format in mind -- something very few designers are doing yet that I'm aware of. There's a serious education issue here, in that most people who hear that InDesign can export to EPUB assume it's as easy as "Save as..." and it's not. For example:

... when threading together text fields, they will always be exported in the correct order. However, they will also always be in one flow. All of the layout editing that you have done to place the text boxes with respect to each other or the page is discarded. You will have to style the layout of the EPUB manually, after export.

There's growing inertia behind EPUB (I like to refer to it as the "mp3 of ebooks"), and when ebooks become a primary delivery format, rather than a secondary one, expect to see much more content available in an inherently accessible way. Here's hoping the next version of Word includes "Save as EPUB" from the start. (For now you can try the free DAISY pipeline to convert those exported DAISY Word files into EPUB.)

What Would Your Ideal E-Reader Look Like?

Mac Slocum
May 7, 2008 | Permalink | Comments (25) | Listen

I've seen a number of articles discussing the e-reader merits of low-cost laptops like the Asus Eee PC and the OLPC. Reviews say both machines adequately handle e-reader duties, but the overall experience is like reading a magazine through a Web browser: novel, but not really practical.

On the opposite side, the Kindle, Sony Reader and other dedicated e-readers continue to be debated. The screen resolutions and portability of these devices are generally appreciated, but there are broader issues with ergonomics, ebook formats, proprietary quirks, connectivity, etc..

Put it all together and it's clear we have yet to reach the e-reader promised land. But that doesn't mean we can't play with the topic ...

What I'd like to know is, if you had your druthers, what would your ideal e-reader look like? What specs would it feature? What formats would it handle?

Please share your thoughts in the comments area.

Studio Notes DVD Sales Increase Amidst Digital Distribution

Mac Slocum
May 2, 2008 | Permalink | Comments (0) | Listen

Recent developments in the movie world suggest that digital delivery and availability help the bottom line.

Time Warner CEO Jeff Bewkes announced during a recent investor call that Warner Brothers will soon release DVDs and video-on-demand (VOD) titles on the same day. The company -- like all Hollywood studios -- has long employed a multi-week delay between a film's DVD release and its availability through on-demand rental systems. However, interesting results from a Warner Brothers pilot program could mark the end of this staggered system. From The New York Times:

Warner Brothers has been experimenting with the new approach [simultaneous release] for the last few months. It has found that DVD rentals only fell by 3 percent to 5 percent and sales of DVDs actually increased, perhaps because of the increased promotion and fewer used rental discs available for sale.

Apple and other movie studios are already taking note.

A portion of Warners' increased DVD sales could plug in to the "souvenir" purchasing seen in other industries. At its core, this concept is driven by a simple chain of events: digital distribution boosts accessibility, which increases awareness and -- for a subset of the viewing population -- inspires customers to purchase physical copies of a film.

This line of thinking (digital distribution + accessibility + awareness = revenue) drives envelope-pushing initiatives, like intentional distribution through P2P networks. On the publishing side, it's also why the Kindle's killer app resides in the device's built-in Whispernet connectivity, which makes it easy for consumers to find, sample and purchase material. Some of these same people will likely convert into hard-copy customers as well.

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