ENTRIES TAGGED "showrooming"

Reverse showrooming

Improving the B&N shopping experience with...the Amazon mobile app

This past weekend a friend asked me to pick up a couple of books for them. Print books, btw, and they needed them later that day. That meant it was time to head to a local bookstore, something I’m doing less and less of these days.

B&N was the closest and when I walked in I immediately realized why online shopping sometimes offers such a better experience than in-person. My local B&N moved all their categories around from the last time I was there and I must have circled the entire store three or four times just to find the two books I needed.

Then there’s the reviews and top-seller lists I’m so used to seeing online. They don’t exist in the brick-and-mortar world, so I decided it was time to do some reverse showrooming.

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