The Economic Value of Trust
Mac Slocum
October 21, 2008
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Philip Meyer looks at the connection between consumer trust and publishers' viability. From the American Journalism Review:
The best publishers have always known that trust has economic value. In "The Vanishing Newspaper," I reported that advertising rates increased by $3.25 per Standard Advertising Unit (SAU) for each one percentage point increase in the persons who said they believed what they read in the paper. And papers with higher trust were more successful in resisting the long-term decline in household penetration.
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